Retailers lose $150B a year to returns fraud
$850 Billion in total returns annually
$50 Billion lost annually to counterfeits
9% of returns are fraudulent
1 in 5 returned electronics are missing parts
7+ min is spent per return on average
$25+ average cost of return labor
40% of all returns lose resale value
$25 Billion spent annually on processing costs
What you keep when fraud stops
Returns fraud, solved at the source
Clarity combines X-Ray imaging, AI, and patented classification models into a single system deployed where returns actually happen to stop fraud before it happens.
Counterfeit
Fakes caught at first
contact
Detect counterfeits at scan time, keep knockoffs out to protect brand equity, and provide evidence for disputes and chargebacks.
Incomplete
Only complete items
restocked
Identify missing accessories, verify bundles and electronics are complete, and restock inventory with confidence.
Damaged
Breakage denied
not refunded
Spot broken or non-functional items instantly, eliminate unnecessary refunds and rework, and keep damaged items out of inventory.
Tampered
Expose swaps
instantly
Detect swapped components and tampered packaging, flag hidden internal alterations, and close the gap on trust-eroding tricks.
Designed for continuous throughput
Clarity lives where returns are processed, turning the point of contact into a point of certainty, in real time.
Return Centers
Integrated directly into intake, Clarity verifies items as they enter the flow, keeping operations moving and decisions final from the start.
Retail Stores
Deployed at the returns counter, Clarity delivers immediate, item-level decisions without slowing associates or disrupting the transaction.
Enroll once, verify forever
Once an item is enrolled, Clarity recognizes it every time it appears again, at any return point, without retraining or rework.
Enroll
Capture the item once at intake or onboarding, creating a durable reference that follows it through every future return.
Scan
Each return is scanned at the point of contact, without opening the box or interrupting the flow.
Verify
Clarity instantly confirms matched, incomplete, or swapped items, finalizing the decision on the spot.
Latest Press
Startup Pitches X-Rays and AI to Catch Fraudulent Returns
Clarity says its screening machines help merchants find counterfeit merchandise more quickly and accurately.
ReturnPro Partners with Clarity to Bring AI-Powered Fraud Detection
Clarity's AI-powered fraud detection technology identifies counterfeit, altered, and fraudulent returns in 3.2 seconds.
ReturnPro Partners with Clarity to Bring AI-Powered Fraud Detection
Clarity's AI-powered fraud detection technology identifies counterfeit, altered, and fraudulent returns in 3.2 seconds.
Want to hear more? Let's talk
See how Clarity fits into your returns workflow, from the counter to the return center.
